To reset the administrator password for the AvigilonControl Center Client software, you must delete all existing user and group account information from the server Config Volume.
Tip: You can avoid this procedure if you have a user account that has all the same permissions as an administrator. You can use this user account to reset the administrator password in the AvigilonControl Center Client software.
- In the Admin Tool, click Shut Down. If you have multiple servers in your site, you need to shut down all the servers in your site.
- Select Settings > .
- In the Storage dialog box, make note of the drive that holds the Config Volume.
- Access the Config Volume drive and navigate to the AvigilonConfigDbDirectorySharedUsers folder.
For example, D:AvigilonConfigDbDirectorySharedUsers.
Delete all the files in this folder. If you have multiple servers in your site, you need to delete this folder from every server in your site before you do the last step.
The server automatically resets all the user and group settings back to the factory default.
In the Admin Tool, click Start Up. Repeat for each server in your site.
The browser version you are using is unsupported by Avigilon Control Center Client. Upgrade to the latest version. Avigilon Control Center Client download. Access and control the Avigilon High Definition Surveillance system. Download Review Comments Questions & Answers (1). The Avigilon Control Center Server software is the application that captures and records surveillance data from network cameras and encoders. The captured data is then sent to the Avigilon Control Center Client software for you to review. The Avigilon Control Center (ACC) Client software works with the Avigilon Control Center Server software to give you access and control of your surveillance system. The ACC Client software allows you to view live and recorded video, monitor events, and control user access to the Avigilon Control Center system. The Client software also gives you.
Once all the servers have come back online, you can log into the site using the default administrator credentials:
Avigilon Control Center Client 6
- Username: administrator
- Password:<leave blank>
Avigilon Control Center Client User Guide
To add users and groups to the server, see The AvigilonControl Center Client User Guide.